Frequently Asked Questions

Here are the answers to some of the questions we get asked most frequently at BIG FAT WEB.

Does Big Fat Web design and build websites?

We sure do! BIG FAT WEB can build you a beautiful new custom website, without ripping you off! Check out our website packages and portfolio – You only need to pay a 25% deposit for us to get started!

Help! I can’t decide which maintenance plan I need!

If you’re unsure which plan would best suit your needs, click here to send us a few details about your business. We’ll have a look and get back to you ASAP.

What if I need more updates than my maintenance plan provides in a month?

You could up-size your plan – the All You Can Eat comes with unlimited updates! Or we can simply bill you for the extra time. We charge a flat affordable rate of $55 per hour.

My eyes were bigger than my belly and I want to downgrade my maintenance plan

If you’re an existing customer wanting to change your plan, send us an email and we’ll happily help you to figure out which plan will suit you best.

How quickly will you do my requested updates?

On each of our maintenance plans, we have specified our average response time per task.

Regular plan: inside 24 hours…Super-Size plan: inside 6 hours…and on the All You Can Eat plan: inside 4 hours.

How long do I have to sign up for?

All of our BIG FAT WEB maintenance plans are month by month! No lock-in contracts here!

My question isn’t answered here!

Head over to our contact page and drop us a line. We’ll get back to you ASAP!

Our Website Design packages include

Sleek Modern
Design
Responsive
Web Design
Content
Management System
Search Engine
Friendly
FAST Build
Turnaround

Our Website Maintenance plans include

24/7 LIVE
Support
FAST Task
Response Times
Secure Offsite
Backups
Monthly
Report
30 Day
Money Back

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